Shipping & Returns

Shipping costs

 

Country Shipping costs  
Germany 2,50 € (up to 30 € value of goods) from 30 € free shipping
Worldwide (unless your country is listed separately) 7,50 €  
USA 7,50 € Lump sum sea freight, as Warensendung. Delivery time to the USA at least 30 days.
USA 37,50 € Lump sum air freight, as DHL Paket international Premium. Delivery time to the USA approx. 20 days.


The dispatch by cash on delivery is only possible within Germany. The cash on delivery fee is 5,60 € incl. the delivery charge. No delivery can be made to packing stations or post offices!

Please note: Due to the Covid 19 pandemic, deliveries abroad may be subject to extended delivery times as well as limited supply. Therefore, please check with an international order whether your country can be supplied: https://www.dhl.de/de/privatkunden/kampagnenseiten/coronavirus.html

 

Deliveries outside the EU


Customers whose delivery address is outside the EU can order VAT-free in our shop. The tax-free prices will be displayed as soon as you have selected an appropriate delivery country in the shop.

For shipments outside of the EU, additional taxes, such as VAT, or costs (e. g. customs duties) may be added to your order, which are not paid via us or which will not be invoiced by us, but are payable by you directly to the relevant customs or tax authorities. Please contact these authorities for details.

Deliveries outside the EU are generally sent without batteries / rechargeable batteries. Only to Switzerland we deliver including batteries. The following is therefore enclosed with your order to Switzerland:

  • Specification of the battery type for your ordered products
  • Instructions for inserting the batteries.

 

Calculation of the delivery time


The delivery time within Germany is 3-5 working days. The delivery time abroad can be considerably longer depending on the country of delivery (Deutsche Post Brief International delivery times). Please also note that due to the Covid 19 pandemic, further delays may occur at present.

In the case of payment in advance, the period for delivery begins on the day after the payment order is issued to the remitting bank. In the case of other types of payment on the day after the contract is concluded. If the last day of the period falls on a Saturday, Sunday or a general holiday recognised by the state at the place of delivery, the next working day shall take the place of such day.

For questions about shipping costs or delivery to countries not listed above please contact us by e-mail: info@leuchtie.de

 

Fee information

Data is without guarantee

Switzerland:

For deliveries to Switzerland, which do not exceed 65 CHF, there are currently no additional fees. If the value of the goods including Shipping costs 65 CHF, the following fees are due for a delivery to Switzerland:
- Customs clearance fees 11. 50 CHF + 3% surcharge on the value of the goods (maximum 70 CHF)
- VAT 7,7 % (on value of goods + shipping + customs fees)

If your country is not listed here, please contact your customs office for any applicable fees.